The Actionable Futurist® Podcast is a show all about the near-term future with actionable advice from a range of global experts.Your host is leading Futurist and AI Expert Andrew Grill, a dynamic and visionary tech leader with over three decades of experience steering technology companies towards innovative success.Known for his captivating global keynotes, Andrew offers practical and actionable advice, making him a trusted advisor at the board level for companies such as Vodafone, Adobe, DHL, Nike, Nestle, Bupa, Wella, Mars, Sanofi, Dell Technologies, and the NHS.His upcoming book “Digitally Curious” set for a 2024 release by Wiley, delves into how technology intertwines with society’s fabric and provides actionable advice for any audience across a broad range of topics.A former Global Managing Partner at IBM, five times TEDx speaker, and someone who has performed more than 550 times on the world stage he is no stranger to providing strategic advice to senior leaders across multiple industries.Andrew’s unique blend of an engineering background, digital advocacy, and thought leadership positions him as a pivotal figure in shaping the future of technology...
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episode 8: S4 Episode 8: Wayne Snyder from Blue Yonder on the future of The Retail Supply Chain
What really goes on behind the scenes to ensure you get the things you order on-line or in person? To find out more, I spoke with Wayne Snyder, Vice President of Retail Strategy for EMEA at Blue Yonder.
Wayne has worked in retail for more than 20 years and is a recognised expert in planning and supply chain operations.
Wayne argues that with recent advances in technology, we’ve opened a digital window to the consumer, allowing us to go online, and see real-time availability of products in stores.
Because we’re making any flaws in the supply chain very visible to the consumer, the need to solve issues becomes even more important, because as consumers we are fickle, and will go anywhere that can help us best.
Wayne makes a point that there is an even greater challenge for retailers to make sure the supply chain is not only delighting but exceeding the expectations of customers.
We covered many topics related to retail and the supply chain including:
- Covid's impact on the supply chain
- The 2021 Fuel Crisis
- The retail industry's impact from the pandemic
- Key lessons for retail from the pandemic
- Is there a need for open data in retail?
- Navigating retail data
- The role of regulation in the retail space
- Sharing data
- Intermediaries sharing high-level trends
- The change in consumer behaviour due to the pandemic
- Will consumers shop closer to where they live vs where they work?
- The move to online shopping as the default
- Why stores are still dominant
- Differentiating between store and online popularity
- What part does technology play in the supply chain?
- Why Excel shouldn't be running your supply chain
- The importance of IoT for the supply chain
- The Golden Quarter & Christmas in Retail
- The 2022 challenges for retailers?
- Building resilience into the supply chain
- The need for data literacy
- M&S example of digital enablement
- The use of real-time control towers in retail
- The move from when things happened to why things happened
- What's the future for supply chain technology
- The impact of Christmas on the supply chain
- Why the supply chain will be holistic, connected & real-time
- Opening the digital window to the consumer
- The need for the supply chain to exceed customer expectations
- US Retailer inventory accuracy example
- Exception based reporting focusing on what's important
- The role Blue Yonder plays to help with supply chain fluctuations
- The need for shorter technology deployment cycles
- Should consumers care about what goes on behind the scenes?
- 3 Actionable things to do today
More on Wayne
Wayne on Twitter
Wayne on LinkedIn
Blue Yonder Website
Books Wayne is reading
Unsettled: What Climate Science Tells Us, What It Doesn’t, and Why It Matters
Factfulness Illustrated: Ten Reas
Your Host: Actionable Futurist® & Chief Futurist Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
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@AndrewGrill on Twitter
@Andrew.Grill on Instagram
Keynote speeches here
Andrew's upcoming book