The Voicebot Podcast is about the intersection of voice and artificial intelligence (AI) technologies. It is a weekly look at trends, founders and newsmakers and supplements the daily research, analysis and news found at https://voicebot.ai.
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episode 254: Dana Young CEO of AIPEX on Voice Assistants for Hospitality - Voicebot Podcast Ep 254
Dana Young founded AIPEX in 2017 to solve a problem he faced as an independent vacation rental property host. Voice assistants could provide his guests with a better experience and save him the challenge of answering a lot of redundant questions.
He started by building Alexa skills and Google Actions. AIPEX now has a shared service instance of Alexa for Hospitality which makes the solution scalable and easy to use for other property owners, hotels, and assisted living communities.
Dana shares in detail his journey building the first self-service solution for vacation rental and hotel owners, the key use cases, and evolution of the company.