"If you cannot measure it, you cannot manage it." ~ Peter Drucker
The data is telling us a story, we need to listen very carefully. Surprises are never a good thing in business. If we can avoid them, we must.
For 12 weeks we are going to go through our data with a magnifying glass looking for trends and sudden changes.
When our customer is impacted, we are impacted. This challenge couldn't be more timely!
The goal of this challenge is come up with 3 action steps every week based on the data to improve the service we provide our customer.
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I'm Priscilla, your host. I'm a Christian, wife, mother, entrepreneur and author.
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