What does playing soccer in your youth have to do with being the CEO of a high-growth tech company? If you’re Christina Kosmowski from LogicMonitor then it has everything to do with how to coach a team for success. Christiana was an early employee at Salesforce where she helped to develop their customer success program, and later did the same at Slack.
Her Twitter bio describes her as a customer-obsessed CEO changing the very role of IT with customers at the centre. She is a Wife, Mother, Engineer, STEM advocate, and Soccer lover.
As CEO of LogicMonitor, Christina is responsible for accelerating the company’s hypergrowth and delivering on its brand promise of helping C-level executives and their teams thrive through transformation.
Prior to assuming the role of CEO, Christina served as LogicMonitor’s President, leading go-to-market strategy, R&D, customer success and operations.
Christina came to LogicMonitor from Slack, where she spent four years building and leading Customer Success and Enterprise Go To Market Teams and also spent 15 years at Salesforce, where she oversaw functions including renewals, consulting, support and customer success.
This is s a fascinating episode to peek inside the workings of a successful Software as a Service company and understand how they delight customers.
In this episode we covered:
Resources mentioned on the show
The Leader you want to be - Amy Jen Su
More on Christina
Christina on LinkedIn
Christina on Twitter
LogicMonitor Website
Your Host: Actionable Futurist® & Chief Futurist Andrew Grill
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