The position of internal change agent – wherever it falls in the organization – can be a tricky one. You are responsible for influencing the organization, usually without the direct authority to do so. This show explores the different ways to influence organizational change, from the point of view of someone who is not calling the shots. (Formerly The Change Agent's Dilemma show.)
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Episode 30: The Path to Business Excellence
Today's guest on The Change Agent's Dilemma is Paige Lillard, Vice President of Business Excellence at Turner Broadcasting System, Inc. Paige tells the unique story of how she first became a change agent, and shares tips for being a successful influencer.