The position of internal change agent – wherever it falls in the organization – can be a tricky one. You are responsible for influencing the organization, usually without the direct authority to do so. This show explores the different ways to influence organizational change, from the point of view of someone who is not calling the shots. (Formerly The Change Agent's Dilemma show.)
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Episode 25: The ROI of Change Management
This week's guest is David Miller, Managing Director of Change First Ltd. The firm recently conducted a research study to determine the return on investment for using a change management methodology for project implementation. Tune in to learn what they found!