What do you do when "great" isn't good enough to grow your career or business? How do you stand out and move up in today's world? Join bestselling author (book named by 30 newspapers as one of "Ten Best Business Books" of the year) and Hall of Fame professional speaker Scott McKain to discover what it takes to create distinction in your career, business, and life!
https://www.blogtalkradio.com/distinct
Episode 32: 4 steps that screw up your customer experience...
Today, Scott McKain provides insight on four critical things that companies, leaders, managers, and professionals do that mess up their ability to deliver a great customer experience. How many of these are you inadvertently doing in your organization?