This is Brand Story, where host Steve Gilman talks with those on the front lines of brands: business leaders, entrepreneurs, and marketers. Our guests represent a wide variety of roles and industries, but the lessons learned break through those walls, connecting us on shared themes of brand experience, leadership, storytelling and understanding your audience. You’ll hear unique stories you can relate to, be inspired by, and learn from — because stories are what connects us.
https://www.gravitygroup.com/podcast/
episode 29: Dialogue and Deliberation featuring Lori Britt
There’s a difference between communicating with someone and having an intentional conversation. As a Professor of Communication and Co-Director of ICAD at James Madison University, Lori Britt has spent her career teaching others how to identify their own personal schema and the walls that may be preventing them from effectively engaging with others. Whether you’re speaking to an individual or working as a group, her insights will prove valuable in helping shape your next conversation.
This is Brand Story, a podcast celebrating the stories of real people who are making an impact on brands, business, and the world around them. Episodes feature guests from a variety of backgrounds who bring their own unique perspectives to the conversation.
Brand Story is created and produced by Gravity Group, a full-service brand and marketing agency, and is hosted by Gravity Group President, Steve Gilman.
Links and Information From the Episode Here: https://www.gravitygroup.com/podcast/dialogue-and-deliberation/
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Episode Chapters:
(00:00) Introduction - Lori Britt
(03:42) - What is ICAD (Institute for Constructive Advocacy and Dialogue)
(09:39) - The approach of "Yes, And..."
(13:10) - Deliberation Before Action, And "The Groan Zone"
(21:59) - Challenges of Getting a Group to Communicate
(26:45) - Empathic Guardrails, We are All Experts, and Authentic Listening
(33:00) - Feeling Valued, and finding new possibility
(39:32) - What's something that's scared you but you did anyway
(41:54) - What's Next For Lori Britt
(44:57) - If you weren't a communications professor, what would you be doing?
(46:29) - Advice to a younger Lori Britt: Write your story, and write it boldy