Cross-border creditors
Around 50 % of all consumers shop online, and the number of cross-border transactions in the internal market is growing steadily. However, the individual value of such transactions remains relatively small, with almost half coming under €100. Because the amounts involved are small, not all contracts are properly performed, which sometimes leads to cross-border disputes, most of which do not end up in court. According to estimates, there could be as many as 0.5 million cross-border consumer cases of a value below €2 000 and some 130 000 such cases between businesses per year in the EU. The annual number of consumer claims for amounts between €2 000 and €10 000 is estimated at 84 000, and claims between businesses at 208 700.
Source: © European Union - EP