Healthcare Tech Talk is a show that discusses issues around each technology used in the delivery of healthcare, including Healthcare Information Technology, Informatics, Telemedicine and Clinical\Biomedical Engineering Technology. Terry Baker and Kelley Hill, who spend their days in the healthcare environment, sit down on both sides of the table of healthcare technology. Terry comes with more than 20 years of implementing and managing technology, and Kelley brings a decade of perspective from clinicians who use said technology. Together with guests they discuss relevant and timely subjects in healthcare technology, from the latest developments in electronic health records to wireless enabled infusion pumps to health information exchanges and all matters in between.
http://www.healthcaretechtalk.net
Episode 15 - Technical skills are not enough for healthcare technology management (HTM) professionals; soft skill necessity
Many technical people, IT and HTM alike, are happy just to focus on the technology that they have mastered. And it's no wonder, as even the most complex technology is easier to navigate than many human beings. In today's high tech world, where technology permeates our environments, and has even achieved depersonalization of many of our interactions, it remains imperative that techies learn to develop and maintain strong interpersonal skills in order to truly satisfy customer needs and make them happy. Abbe Meehan, from Tec Resource Center, discusses the importance of soft skills, how to meet the demands of customers' impressions and perceptions, as well as her series of sessions at the AAMI 2014 conference.
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