Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain...
https://shows.acast.com/call-center-culture-and-the-secret-sauce-of-a-successful-pho
Gesamtlänge aller Episoden: 1 day 9 hours 1 minute
Business Uncensored. A Small Business Chronicles podcast. Linguistics and Pinball with Richard Blank
Business Uncensored. A Small Business Chronicles podcast. Linguistics and Pinball with Richard Blank
The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank
The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank
The Science of CX is a groundbreaking new weekly podcast developed to
address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.
Getting to know Richard the man on this special episode #156...
Remarkable People Podcast. A Sales Masterclass on Communication and soft skills with Richard Blank
Everyone loves a great story, to be inspired, and to be given the tools and knowledge they need to succeed. Welcome to the Remarkable People Podcast! (RPP)
“Listen. Do. Repeat. For Life!”
https://youtu.be/DtA4s3MVSTY
EPISODE OVERVIEW:
This week’s episode is different than our normal episodes. Instead of focusing on our guests personal journey and story, it’s a sales masterclass on communication...
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Operation Alpha Podcast by Michael Lee with Richard Blank.
Everybody has ideas, but not everybody can execute them. Operation Alpha Podcast by Michael Lee with Richard Blank.
Operation Alpha is a show about people scaling businesses, making customers happy, running operations, and grind like no other. Tune in to listen to some interesting stories. Everybody has ideas, but not everybody can execute them...
Not Quite After Midnight guest Richard Blank Costa Rica's Call Center
Not Quite After Midnight guest Richard Blank Costa Rica's Call Center
By Bil Hatch
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program...
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation" with a bang.
Meet ORRA, a Podcaster, truth-seeker & visionary who understands that recognizing the presence of truth is essential to our awareness of the world we inhabit.
The Network of Awareness offers listeners an authentic opportunity for critical thinking.Discussing Social, Spiritual & Self - Awareness with a Common-sense approach towards the challenging times in USA Society & Culture. In-depth interviews with interesting ppl from around the world...
Mindfully Integrative podcast B2C sales guest Richard Blank Costa Ricas Call Center
Importance Of Empathy For Self & Others.
Mindfully Integrative Podcast, Overall we are here to help highlight Inspirational & Successful people who have found mindful investor ways to help themselves achieve optimal integrative wellness. Mindfully Integrative is a podcast discussing all things with Mindfully incorporating Integrative Functional Health Into our lives. This is with helping build mindful investor ways for more balance and well life...
The Digital Entrepreneur Show. Elevate with MarginBusiness. Scale a B2B telesales call center with Richard Blank
The Digital Entrepreneur Show. Elevate with MarginBusiness. Scale a B2B telesales call center with Richard Blank
Listening with Leaders podcast. Creating a B2B Sales Training Environment with Richard Blank
Listening with Leaders podcast. Creating a B2B Sales Training Environment with Richard Blank