Talk Like a Leader

When experience does not match expectations, people get frustrated, stressed, and angry. Frustrated, stressed, and angry people rarely work with energy and enthusiasm. They seldom bring their best problem solving skills to work with them. What can you...

A common challenge leaders face is the tendency to drift into past focused conversations when trying to solve problems or coach team members. A key skill to develop is the ability to move the conversation to a future focus. In this episode, Guy talks...

When you find yourself in a conflict situation, it is tempting to "go on the attack" to make your point. Winning the argument can take center stage in your mind. And, that approach rarely ends well for either person. In this episode, Guy will explore...

This is the last of five episodes where I discuss the Four E's of Leadership (, , , and Empower) with my friend and colleague . Carl is a Master Trainer of the , and he brings a long history of training and coaching leaders to this conversation. In...

, Master Trainer of the DISC model, returns to continue our conversation about the Four E's of Leadership (Engage, Encourage, Equip, and Empower). In this episode, we first explore the difference between Equipping and . Then, we discuss how to Equip...

My conversation with Carl continues in this episode. This is the third of five conversations we are having based on one part of our on this podcast. In this episode, we discuss what each of us is learning as we are recording this series of...

Carl Smith, Master Trainer of the DISC model, returns for the second conversation triggered by the conversation Carl and I had the . In this episode, we explore how to Engage people based on their . This conversation is the second of a series of five...

, Master Trainer of the , returns for a conversation about how to Encourage people based on their DISC communication style. This conversation is the first of a series of five conversations triggered by the and shared his perspective on what it means...

is a Master Trainer of the . He has helped leaders at all levels learn better, more effective communication skills for over 20 years. He teaches, trains, coaches, and develops training resources to enable people to become persuasive and influential...

A critical skill for learning to is seeing a situation and framing your communication from the perspective of the other person. Tools that help you get outside your own perspective so that you can see things from another person’s perspective are a...