Richard Blank will join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. At the earliest convenience of the host, we can discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr...
https://podvine.com/podcast/sccs-podcast-the-art-and-science-of-call-center-success-with-richard-blank-from-costa-ricas-call-center-cutter-consulting-group
The Living Numbers Podcast. Call Center Culture & Successful Phone Call. Episode #47 with Richard Blank
The podcast where amazing people tell their stories through laughter and life lessons for all to enjoy. Everyone is interesting if you ask the right questions.
Tony Rambles had interviews with doctors, psychologists, lawyers, pastors, financial advisors, community advocates, voice actors, authors, scientists, veterans and many different kinds of people from various backgrounds. Everywhere he goes, Tony is a teacher. Tony Rambles adds value to people in whatever way he can.
Richard Blank lends his expertise in communication and business to the show to explain how communication, empathy and being true to yourself are the keys to winning at life. Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.
0:00 Pre-show
4:24 Intro
6:32 Mr. Telemundo In Costa Rica, Old School Convertible
16:49 Tri - Letter Athlete, Winning Mindset
27:15 Empathy, Gamification & TikTok
39:45 Top 5 Arcade Games
44:20 Synergy w/People
50:55 Double Down During Covid
54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice
64:00 Where To Find Richard Blank
The Living Numbers Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thelivingnumbers
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https://player.fm/series/the-living-numbers-podcast-with-tony-rambles/episode-47-richard-blank-lends-his-expertise-in-communication-and-business-to-the-show-to-explain-how-communication-empathy-and-being-true-to-yourself-are-the-keys-to-winning-at-life
https://www.youtube.com/shorts/yM9yupu6wq4
https://podcasts.apple.com/us/podcast/episode-47-richard-blank-lends-his-expertise-in-communication/id1555773183?i=1000567052054
https://anchor.fm/thelivingnumberspodcast/episodes/Episode-47-Richard-Blank-lends-his-expertise-in-communication-and-business-to-the-show-to-explain-how-communication--empathy-and-being-true-to-yourself-are-the-keys-to-winning-at-life-e1jr9g8
https://open.spotify.com/episode/2KSBsfjSL6ToSXPRjJ5MNR?si=KYlRXryPTeuu_eyV3C0pJQ
https://www.tiktok.com/@thelivingnumberspodcast/video/7112454857302396206
https://www.tiktok.com/@thelivingnumberspodcast/video/7111374288707456299
https://youtu.be/U-jvRvDGnoc
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