Pete is joined by Steve Houk, Owner of Boise Mattress in this episode as they explore how retailers can build resilience and thrive in a challenging retail landscape. Pete draws on his experience as a retail consultant and expert to provide practical strategies for developing key skills, such as communication, problem-solving, and adaptability. Pete and Steve discuss the importance of having a positive attitude and strong leadership to motivate and empower employees, and how to leverage technology to improve the customer experience. Whether you're a new retailer or a seasoned veteran, this episode will give you valuable insights on how to unlock resilience and enjoy the journey to retail success.
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