Join author and e-commerce entrepreneur, Alexander Graf, and his special guests every week as he breaks down different digital commerce topics from what they mean, why they are important, and where to prioritize them in your own digital commerce journey. Our guests typically, international business leaders, experts in the industry at large, and many more thought leaders within the digital transactional space that will be sure to entertain and inspire how your business approaches the growing industry that is digital commerce. Email us for any questions on the podcast: hello@spryker.com
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episode 138: #139 - How to ensure omnichannel success in a brick and mortar industry - Günther Helm, Cenomi
In this episode, Günther Helm, CEO of Cenomi Retail, discusses the growth of e-commerce in Saudi Arabia and the challenges and opportunities it presents. He emphasizes the importance of price and customer service in building customer loyalty. Günther also shares insights into the unique aspects of doing business in Saudi Arabia, including the Saudization strategy and the cultural differences that impact the retail industry. He discusses the future of e-commerce and the potential for super apps in the region. Overall, Günther highlights the dynamic and rapidly changing nature of the Saudi Arabian market. The conversation explores the opportunities in Saudi Arabia, the priorities for growth, building a strong team, becoming an omnichannel retailer, and closing remarks.