7 Minute Security is a weekly information security podcast focusing on penetration testing, blue teaming and building a career in security. The podcast also features in-depth interviews with industry leaders who share their insights, tools, tips and tricks for being a successful security engineer.
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7MS #60: How Not to Suck at Customer Service (audio)
This episode was inspired by two awesome customer service experiences I had in the past week. It got me thinking: how can we as infosec professionals suck less with our customer service approach? 7MS #60: How Not to Suck at Customer Service (audio)