Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.
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Sitel Interview with Steve Barker Ep. 22
Recently, Brad Arsenault, Marketing Manager at Fifth Quadrant caught up with Steve Barker, ANZ COO Acticall Sitel Group to talk about the evolution of Customer Experience, the growing pains associated with the roll-out of the NBN, some of the new things coming from Sitel over the next year and more... Thanks for listening.