Pet business coaching topics covering a variety of subjects that aren't frequently discussed. Listen in to Bella, a pet business coaching from Jump Consulting, leading the discussion in a raw and transparent way.
https://jumpconsulting.net/
Episode 71: Lessons In Customer Service With Liana Sanders
As pet sitting business owners, difficult clients are inevitable. However, the way you as a business owner chooses to react to the situation is what truly defines you and your business. Liana Sanders of Wet Noses Pet Sitting in Fort Collins, Colorado, expertly handled a major customer service issue in her business, so I decided to bring her on the show to discuss how she remedied the problem.