Community Pulse is the spot for Developer Relations and Community professionals who are looking for information on building technical communities. Community Builders and DevRel veterans Jason Hand, Mary Thengvall, PJ Hagerty, and Wesley Faulkner interview experts in the field of Developer Relations and Community Leadership on a broad range of topics related to building community.
http://www.communitypulse.io
Metrics: Arch Nemesis Of The Community Builder (Ep 04)
*TL;DR: *
On this episode of the Community Pulse, Jason and Mary sit down with Tim Falls, Vice President of Community at Keen.io, and Jesus Gonzalez-Barahona, co-founder of Bitergia, to dig into metrics -- the community manager’s arch nemesis. We talk through a number of different options of how to face the reality of making your value known in a world where community is all about relationship-building and word-of-mouth. From bringing awareness to what you’re doing as a team, to not just knowing the numbers, but understanding what the numbers mean, to bringing other coworkers into the community effort whose job titles don’t indicate that they “should” be involved in community, Jesus and Tim offer solutions to this very real problem.
Links:
Cauldron beta -- community metrics for github repositories
Evaluating Free / Open Source Software Projects -- work-in-progress book
FCM2 -- FLOSS Community Metrics Meeting
FeverBee Sprint -- conference about the psychology of community
CMX -- conference, community of community pros, and awesome FB group
dashboards.community -- a github repo from Keen.io on how to measure community
Measuring Community -- blogpost that Mary quoted at 13:15
Special Guests: Jesus Gonzalez-Barahona and Tim Falls.