Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.
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8x8: Interview with Brendan Maree Ep. 35
8x8 was recognised for its contact centre solution which includes ACD, IVR, omnichannel, dialer, reporting, customer journey analytics, quality management, speech analytics, surveys and knowledge base, all delivered on one unified platform. To learn more about 8x8’s views on the ongoing evolution of the cloud, Steve Nuttall, Head of CX Research at Fifth Quadrant recently sat down with Brendan Maree, 8x8 Vice President of Asia Pacific.