From Columbus Business First, Women of Influence is an interview series showcasing some of the most powerful women in the Central Ohio business community. Hosted by Eleanor Kennedy, Assistant Managing Editor.
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episode 18: Crisis Management: Piada's Matt Harding on reopening, moving past the industry's 'dirty secret'
Covid-19 has Piada Italian Street Food reconsidering more than just sanitation and cleanliness.
The Columbus-based restaurant chain, which has 40 restaurants in seven states including Texas. That means it’s been able to open some of its dining rooms, albeit under capacity restrictions. The bulk of the business is still in Ohio though, where restaurant operators wait on guidelines.
Piada Executive Chef Matt Harding talked to Columbus Business First about the precautions and new safety measures it put in place — including a socially distanced dining room and masks for employees — and some changes that are still to come.
But Covid-19 is going to change more than a few practices and procedures. Harding also talked about one of the restaurant industry’s “dirty little secrets,” one that he hopes to see change moving forward as well as the sort of pressures third-party delivery places on restaurants and how that might change in the future both for Piada and for the industry as a whole.