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Conversations in Isolation - Chatting with Daniel Harding at MaxContact - Ep. 38
Daniel Harding, Director of Australian Operations for MaxContact, sits down with Steve Nuttall, Director of Fifth Quadrant for a conversation from isolation. They chat about how contact centres are quickly adapting to a new operating environment and the double whammy they face of increased call volumes and agents being either unable to work, or unable to work in close proximity to each other. To learn more about MaxContact visit: https://www.maxcontact.com/