Marketing Today with Alan Hart

Alan Hart, marketer and advisor to the world's best marketers and companies, leads intimate conversations with the world's most dynamic chief marketing officers (CMOs) and business leaders. Alan goes further than other marketing podcasts to learn CMO strategies, tips, and advice. Alan and his guests reveal what makes a great brand, marketing campaign, or turnaround. Learn from the personal experience and rich stories of these marketing and business leaders so you can unleash your full potential. Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday. Hosted on Acast. See acast.com/privacy for more information.

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episode 116: 116: Molly Crawford, VP/Group Creative Director at Digitas


This is part of a 3-part series of episodes from “Marketing Today”.  Host Alan Hart interviews Molly Crawford, VP and Creative Director at Digitas Atlanta.  In this interview, Alan and Molly discuss strategies for conveying messaging across multiple marketing channels (email, web, social, etc.).  They discuss how to utilize modern personalization elements and ways to balance consistent messaging with the features and audience types for different channels.

Let Your Voice Be Heard

“Marketing Today” has a new Q&A feature! Ever wish you could ask a question on the show? Well, now you can. Just click this link and ask your question — it's that easy. And if we can, we'll answer it on the next podcast. We're looking forward to your questions!

Highlights from this week's “Marketing Today” podcast include:

  • 1:03 – Introducing Molly Crawford
  • 1:20 – How do you define cross-channel design
  • 2:00 – When is it done right?
  • 2:45 – What considerations should creatives be thinking about?
  • 4:20 – How do you balance consistency with each channel's unique features?
  • 5:35 – What are personalization tactics (in email) that work best?
  • 6:35 – What are pitfalls to be aware of?
  • 7:28 – What advice would you give your younger self?
  • 8:35 – What's your best (go-to) source of information?
  • 9:20 – What do you love/despise?

3 Key Points:

  1. Cross-channel design is effective when customers have a consistent experience that drives engagement and builds loyalty.
  2. It is important to have a content strategy for different channels to define what each channel is doing to benefit the larger marketing message.
  3. Personalization is powerful, but we need to know where the line is between being helpful and invasive.

Support the show: https://www.patreon.com/marketingtoday

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Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


Hosted on Acast. See acast.com/privacy for more information.


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 October 10, 2018  10m