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episode 29: Rocky Romanella Says Build Your Business, One Win At A Time
Rocky Romanella began a 36-year career with UPS in 1976 as a part-time loader and unloader. From there, he climbed the ranks and became The President and General Manager of UPS Supply Chain Solutions. After retiring from the largest transportation and logistics company in the world, Rocky went on to serve as Chief Executive Officer and Director for UniTek Global Services, a mid-cap telecommunications solutions company. Rocky brings over 40 years of executive business leadership to today's podcast and I believe that you will get so much value out of it.
We’ll discuss:
- Knowing who is your customer is the first step for any new venture
- Understanding what problem you are really solving
- Important questions to ask which can help drive growth and expand your customer base
- Customer acquisition vs customer retention
- Why sometimes compromise isn't the solution
- The building blocks of successful business
- Getting out of your comfort zone
- What Rocky is most excited about today
- The “Change the world” question
Resources Mentioned in This Episode:
- UniTek Global Services
- 3SIXTY Management Services
- Tighten the Lug Nuts: The Principles of Balanced Leadership
- Rocky's Personal Email
Podcast Sponsor:
- Oscar Hamilton - Podcast Editing & Production services
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