Fifth Quadrant's Head of CX Research, Dr. Steve Nuttall, recently sat down with Flamingo.io founder and CEO Dr. Catriona Wallace for a one-on-one chat about her experience starting up Flamingo and taking it to the US and globally, how Flamingo is redefining the intelligent assistant and what the rise of AI means for FinTech both in the US and Australia, and finally what she sees as the biggest challenge and opportunity for Australian organisations seeking to do business with the US.