Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.
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Mobile On The Rise Ep.5
Thanks to smartphones and ubiquitous connectivity, consumers can engage with businesses, and share their experiences with their networks, anywhere and at any time. In Part 1 of this 2 part series, join Roshandev Singh, Asia Pacific Enterprise Account Manager at LogMeIn, and Steve Nuttall, Research Director at Fifth Quadrant, as they look at at key findings from recent mobile engagement research conducted in Australia and New Zealand and what organisations need to consider when it comes to mobile.