Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.
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Customer Channel Preferences Insights Ep.2
Fifth Quadrant's Steve Nuttall and Stephanie Bauer continue sharing their insights and expertise on how to prevent customer defection in Part 2 of our 4 part podcast series on the Omni-Channel Experience.