Customer Service Academy

Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at tony@igniteyourservice.com or call/text 606-356-7447.

http://tonyjohnson.libsyn.com/podcast

Eine durchschnittliche Folge dieses Podcasts dauert 20m. Bisher sind 156 Folge(n) erschienen. Jede Woche gibt es eine neue Folge dieses Podcasts.

Gesamtlänge aller Episoden: 2 days 9 hours 19 minutes

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episode 16: Building Relationships, Outcomes, and Caring in Healthcare with Angela Pannuti


Care, communication, and overcoming challenges to drive service and results with the patient experience.


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 June 12, 2020  32m
 
 

episode 15: 3 Ways to Put Customer Service at the Center of Your Business


Focus on busting silos in your organization. Be sure to set a clear vision for customer service. Listen to your customers and take action on their feedback/ideas.


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 June 5, 2020  15m
 
 

14: Higher Education and Service Trends Featuring Bill Redwine


Being Present in your business, available to your team, and giving back to to the community are the keys to success. This means a leadeship style committed to delivering value and great service.


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 May 29, 2020  27m
 
 

13: Selecting Teams to Drive Culture and Growth | Customer Service | Leadership


Your culture and service depends on a great team in the right roles. This will fuel your culture, customer service, and sales growth.


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 May 22, 2020  20m
 
 

12: A People First Approach to Service and Leadership Featuring Scott Bauerschmidt


Combining training, care for people, and a passion for development are the keys


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 May 15, 2020  27m
 
 

11: Engaging Your Team For Growth


How You Treat Your Team Is How They Will Treat Customers


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 May 8, 2020  17m
 
 
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 May 1, 2020  17m
 
 
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 April 24, 2020  17m
 
 

Episode 8: Amazing Processes for Fantastic Customer Service


How Acting Like an Owner Will Make You a Better Leader


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 November 21, 2016  12m
 
 
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 October 22, 2016  10m