Gesamtlänge aller Episoden: 2 days 9 hours 19 minutes
Care, communication, and overcoming challenges to drive service and results with the patient experience.
Focus on busting silos in your organization. Be sure to set a clear vision for customer service. Listen to your customers and take action on their feedback/ideas.
Being Present in your business, available to your team, and giving back to to the community are the keys to success. This means a leadeship style committed to delivering value and great service.
Your culture and service depends on a great team in the right roles. This will fuel your culture, customer service, and sales growth.
Combining training, care for people, and a passion for development are the keys
Understanding Your Customers
How Acting Like an Owner Will Make You a Better Leader
Why Communication and Engagement Matters