Richard Blank will join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. At the earliest convenience of the host, we can discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr...
https://podvine.com/podcast/sccs-podcast-the-art-and-science-of-call-center-success-with-richard-blank-from-costa-ricas-call-center-cutter-consulting-group
Gesamtlänge aller Episoden: 3 days 10 hours 50 minutes
Sun Soul X and Soul Toucha the Poet interview. The King & Eye Life Podcast episode with Richard Blank
Sun Soul X and Soul Toucha the Poet interview. The King & Eye Life Podcast episode with Richard Blank
Dynamic Company Culture Spotlight. Podcast episode 2 - The Psychology of Selling
Dynamic Company Culture Spotlight. Podcast episode 2 - The Psychology of Selling
Dynamic Company Culture Spotlight. Podcast episode 2 - The Psychology of Selling
Dynamic Company Culture Spotlight. Podcast episode 2 - The Psychology of Selling
The Talkspan Podcast. Palindrome Communications episode: empathy, digital marketing, and running a call center.
The Talkspan Podcast. Palindrome Communications episode: empathy, digital marketing, and running a call center.
Event Business Formula 116: The Business of Meetings Podcast. How to Leverage Call Centers with Richard Blank
Event Business Formula 116: The Business of Meetings Podcast. How to Leverage Call Centers with Richard Blank
Lead Generation Strategies Podcast. How to use an outbound lead services provider to grow a telemarketing team.
Lead Generation Strategies Podcast. How to use an outbound lead services provider to grow a telemarketing team.
The Do Zone Podcast. Reading the room in the dark episode with Richard Blank
The Do Zone Podcast. Reading the room in the dark episode with Richard Blank
The Brilliant Leaders Spotlight podcast. Empathy is the the smartest strategy for scaling. Episode 3 with Richard Blank.
The Brilliant Leaders Spotlight podcast. Empathy is the the smartest strategy for scaling. Episode 3 with Richard Blank.
The Brian Nichols Show 518: How Is this Old-School Retro Gamer Enhancing the Sales Experience!?
The Brian Nichols Show 518: How Is this Old-School Retro Gamer Enhancing the Sales Experience!?
Innovation in Compliance Network. Messaging through a great culture. Episode 251
Innovation in Compliance Network. Messaging through a great culture. Episode 251