Richard Blank will join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. At the earliest convenience of the host, we can discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr...
https://podvine.com/podcast/sccs-podcast-the-art-and-science-of-call-center-success-with-richard-blank-from-costa-ricas-call-center-cutter-consulting-group
Gesamtlänge aller Episoden: 3 days 10 hours 50 minutes
episode 7: HOW WE HIRE THE BEST TELEMARKETING AGENTS WITH COSTA RICAS CALL CENTER ADVERTISEMENTS.
Employment opportunities Costa Rica’s Call Center employment services department is always open to meet new prospects to join our call center teams at all levels for a variety of outsourced campaigns.
episode 6: UPDATED COSTA RICAS CALL CENTER POWER POINT PRESENTATION
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level...
episode 5: A COSTA RICAS CALL CENTER 10 CENT TOUR FOR CURIOUS OUTSOURCING MINDS.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
episode 4: #1 TELEMARKETING TRAINER RICHARD BLANK COSTA RICAS CALL CENTER
Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.
episode 3: Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space with Richard Blank COSTA RICA'S CALL CENTER.
What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.
episode 2: Thank you to Mr. Richard Blank, Abington alum from the Class of 1991, for his inspirational speech to the inductees of the Abington Senior High School’s National Honor Society at today’s first ceremony
Today, November 4th, 2021, Abington Senior High School hosted an induction ceremony for new members of the National Honor Society. The induction will take place over two days. This morning students with last names beginning with A to L took part in the ceremony. The students with last names beginning with letters M to Z will be inducted tomorrow. A special thank you to 1991 Abington graduate Richard Blank for serving as the keynote speaker.
episode 43: The Art and Science of Call Center Success, with Richard Blank from Costa Rica’s Call Center
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.