CX-Spotlight

Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.

http://www.fifthquadrant.com.au

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10 Tips For Omni-Channel Success Ep.4


Customer experience experts, Steve Nuttall and St…


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 June 14, 2016  18m
 
 

Customer Channel Preferences Insights Ep.2


Fifth Quadrant's Steve Nuttall and Stephanie Baue…


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 May 19, 2016  15m
 
 

Defining the Omni-Channel Experience Ep.1


Fifth Quadrant's Head of CX Research, Steve Nutta…


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 May 17, 2016  10m