CX-Spotlight

CX-Spotlight

Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.

http://www.fifthquadrant.com.au

Eine durchschnittliche Folge dieses Podcasts dauert 23m. Bisher sind 53 Folge(n) erschienen. Alle 9 Tage erscheint eine Folge dieses Podcasts.

Gesamtlänge aller Episoden: 19 hours 52 minutes

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Stackla Interview with Todd Revolt Ep. 23

I recently met up with Todd Revolt, Vice Presiden…

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 May 26, 2017  14m
 
 

Sitel Interview with Steve Barker Ep. 22

Recently, Brad Arsenault, Marketing Manager at Fi…

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 May 5, 2017  14m
 
 

Avaya Interview with Jeremy Paton Ep. 21

SPECIAL: From ACA Research, our sister company, w…

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 May 2, 2017  23m
 
 

Oracle: Transforming Local Government Ep.19

Transforming Local Government Part 1 of 2 By dig…

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 February 1, 2017  33m
 
 

Oracle: Digitisation of Local Government Today & Tomorrow Ep.20

Digitisation of Local Government Part 2 of 2 By …

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 February 1, 2017  18m
 
 

LogMeIn: The Future of CX - 2017 & Beyond Ep.18

Part 2 of 2 from our Webinar: How was 2016 for c…

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 January 30, 2017  23m
 
 

LogMeIn: Mobile, Digital & the Omni-Channel Experience Ep.17

Part 1 of 2 from our Webinar: How was 2016 for c…

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 January 30, 2017  31m
 
 

Verint: Tipping The Balance Ep.16

This podcast presents new Australian and New Zeal…

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 November 16, 2016  27m
 
 

Verint: Tipping Point In Delivering Digital Customer Experiences Ep.15

This podcast presents new Australian and New Zeal…

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 November 16, 2016  32m
 
 

Oracle: Creating Individualised CX in the Digital Age Ep.14

Customers are clearly in charge and businesses th…

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 November 9, 2016  23m